Terms & Conditions

Last Updated: December 2025

Welcome to Summerside Creative (“Summerside,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, digital products, and any related content found at summersidecreative.com (the “Site”). By accessing or using this Site, you agree to these Terms. If you do not agree, please refrain from using the Site.

1. Who We Are

Summerside Creative Inc. is a hospitality-focused social media and creative agency specializing in storytelling, content strategy, paid media, and digital resources for hotels, restaurants, and lifestyle brands.

2. Use of the Website

You may use this Site for lawful purposes only. By accessing the Site, you agree that you will not:

  • Use the Site to violate any laws or regulations

  • Attempt to gain unauthorized access to the Site or its systems

  • Duplicate, mirror, or exploit any portion of the Site without written permission

  • Use our content, photography, PDFs, or digital resources as if they were your own work

We reserve the right to restrict access to any part of the Site at our discretion.

3. Intellectual Property

This Site and all content—including text, logos, graphics, photography, videos, templates, digital downloads, and course materials—are the exclusive property of Summerside Creative or our licensors.

You may not reproduce, distribute, modify, or create derivative works from our content unless explicitly allowed in writing.

For clarity:

  • You may: use purchased resources for your personal or business use.

  • You may NOT: share, resell, redistribute, or claim our content as your own.

  • Agencies, consultants, or freelancers must purchase the correct license type for digital products.

4. Digital Products & Downloadable Content

Purchases from The Lobby or any other part of the Site that offers digital resources are final due to the nature of instant-access downloads.

By purchasing:

  • You acknowledge that all templates, workshops, tools, and digital files are non-refundable and non-returnable.

  • You agree not to share purchased products outside of your organization.

  • You agree to abide by any product-specific usage rights listed on each product page.

Summerside Creative is not responsible for compatibility issues relating to software updates (e.g., Canva, Adobe, Google Sheets).

5. Refund Policy

Digital Products

All digital products, templates, toolkits, workshops, and downloadable content are non-refundable and non-returnable. Because access is delivered immediately upon purchase, we cannot offer refunds, exchanges, or credits.

Please review product descriptions carefully before purchasing. If you have questions about whether a product is the right fit, contact us at hello@summersidecreative.com prior to completing your purchase.

Services

Refunds for agency services, consulting, or retainers are governed by your Master Services Agreement (MSA) or Scope of Work (SOW). Unless otherwise stated in your contract, all payments for services are final.

6. Client Services

For contracted agency services—including social media management, creative production, paid media, and consulting—additional terms may apply through your MSA or SOW.
In the event of a conflict, the MSA/SOW will override these Terms.

7. Communications

By using the Site or filling out forms, you agree to receive emails from us regarding updates, resources, and marketing materials. You may unsubscribe at any time.

8. Payments & Billing

All payments for services, retainers, consulting, or digital products must be made through approved payment methods on the Site or via invoice.

We reserve the right to modify pricing at any time. Any edits will not affect existing client contracts unless mutually agreed upon.

9. Links to Third-Party Sites

Our Site may include links to external websites. Summerside Creative is not responsible for the content, privacy policies, or practices of external websites.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for damages arising from your use of the Site, our content, or our services.

  • We do not guarantee uninterrupted or error-free access to the Site.

  • All content is provided “as is” without warranties of any kind.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which outlines how your information is collected, used, and protected.

12. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be handled in the state or federal courts located in California.

13. Changes to These Terms

We may update or modify these Terms at any time. Continued use of the Site signifies acceptance of any changes.

14. Contact Us

If you have questions about these Terms or our policies, reach out anytime:
hello@summersidecreative.com